Shipping policy

 

Processing Time

Orders are typically processed and shipped within 1-3 business days of purchase. Please note that processing times may vary during peak seasons or promotional periods.

Shipping Methods and Rates

We offer the following shipping options for domestic and international orders:

         domestic free shipping 

  • Standard Shipping: Estimated delivery within 5-7 business days.
  • Express Shipping: for  prepaid order Estimated delivery within 2-3 business days. 
  • International Shipping: Estimated delivery times vary depending on the destination. Please refer to checkout for specific shipping options and rates

  • The International Shipping cost are as mentioned below.

    Weight Shipping charges
    0-1kg ₹1,500
    1-2kg ₹2,000
    2-3kg ₹2,500
    3-4kg ₹3,000
    4-5kg ₹3,500
    5-6kg ₹4,000
    6-7kg ₹4,500
    7-8kg ₹5,000
    8-9kg ₹5,500
    9-10kg ₹6,000
    10-11kg ₹6,500
    11-12kg ₹7,000
    12-13kg ₹7,500
    13-15kg ₹8,000
    15-20kg ₹10,000

Shipping rates are calculated at checkout based on the weight of your order and the selected shipping method. Free shipping may be available for orders above a certain purchase threshold, as indicated during promotional periods.

Order is placed it can be cancelled within 24 hours only.

1. If you cancel your order, we will refund the amount with 5% deduction from the whole amount as there will be PayPal transaction fees charged .

 

2. If you have received the product and you do not like it, the same can be shipped back within 2 days and email us the courier receipt on global@karagiri.com. The shipping charges for sending the product back has to be borne by the customer. 5% of PayPal transaction amount will be deducted from the refund.

3. Once we receive the products, a strict quality check would be done by our team. Please make sure that the original packing is intact when you courier it back to us .

4. The amount refunded to you would be only for the products.

5. We unfortunately do not have exchange policy for the international customers.

6. Order is placed it can be cancelled within 24 hours only.

7. Once the product goes into customization process the order cannot be cancelled.

8. When you opt for customization with your order you can cancel it within 48 hours only.

9. For Returns - Freight charges and custom duty to be borne by the customer.

 

- Once the international order is placed, it takes 15 to 20 working days to dispatch after placing the order.

- If customization is added it will take more 4 to 5 working days to dispatch.

- So, the estimated time would be 20 to 25 working days for the order to get delivered. You will receive the tracking details once your order has been shipped.

- These timelines may be affected due to current situations.Prices are inclusive of shipping charges. Any other charges like import duty has to be borne by the customer.

-If the import duty is not paid by the customer the product will be destroyed/abandoned by the custom department and the refund will not be given for that particular order.

- If the shipping address is wrong or any mistake is made by the customer, then the customer has to make the extra payment for any changes in their address.

- Customer duty has to be paid within 2 days after the shipment arrives at your location/country.

- Our international delivery partner is DHL. 

Order Tracking

Once your order has been processed and shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your order using the provided tracking number on our website or through the carrier's website.

Shipping Restrictions

Please note that certain products may be subject to shipping restrictions or regulations based on size, weight, or destination. We do our best to comply with all shipping regulations and ensure that your order reaches you in a timely manner.

Customs and Duties

For international orders, please be aware that customs duties, taxes, and fees may apply upon delivery. These charges are the responsibility of the recipient and are not included in the purchase price or shipping cost. Customs policies vary by country, so we recommend contacting your local customs office for more information.

Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete to avoid any delays or delivery issues. We are not responsible for lost or undelivered packages due to incorrect address information provided by the customer.

Shipping Inquiries

If you have any questions or concerns about your order or shipping, please don't hesitate to contact our customer service team at [insert contact email or phone number]. We're here to assist you and ensure that your shopping experience with Women's Fashion Mart is exceptional from start to finish.