We have a customer friendly 2 days Return & 2 days Exchange policy:

 Return request will only be accepted through this Link - Click Here

Cancellation Policy:

1. If unfortunately you have to cancel an order, kindly do so before your order is shipped. Please log into your account and click on "cancel order" option against the order number that you want to cancel.
2. If you cancel your order before it is shipped, we will refund you the entire amount. 

Return Policy:

1. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at mentioning your Order ID.
2. Parcel opening video is must without parcel opening video no any complaint consider like missing item, size issues,   damage, colour change etc....parcel opening video is compulsory
3. We will personally ensure that a brand new replacement is issued to you with no additional cost. 
4. If you do not like the product, you will have to raise a return request from your account. You can log in to your account if you already have one or create a new one using the same email id which is used while placing the order. There is Return / Exchange option available to choose from and we will arrange for the pick up from your doorstep.
5. Return request will not be accepted through any other medium like email, Facebook / Instagram chat or phone call.
6. In case due to certain circumstances after raising the return request within 48 hours you are unable to return the shipment within the time frame no  refund would be made. Only credit note would be given.
7. When you return the product to the courier guy, it is mandatory to take a receipt ( physical or through message). In case of lost shipment we will need the proof of return by you.
8. Refund would be processed within 4-7 days after the product is received back to our warehouse in Surat.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

1. Any product that exhibits physical damage to the product
2. If the saree has been ordered with fall and edging
3. If the product is customized for you
4. If the Return or Exchange is requested after 48 hours of receiving the shipment. 
5. If the product is made to order

Exchange Policy:

We have a customer friendly 2 days Return & 2 days Exchange policy:

 Return request will only be accepted through this Link - Click Here

Cancellation Policy:

1. If unfortunately you have to cancel an order, kindly do so before your order is shipped. Please log into your account and click on "cancel order" option against the order number that you want to cancel.
2. If you cancel your order before it is shipped, we will refund you the entire amount. 

Return Policy:

1. If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at mentioning your Order ID.
2. Parcel opening video is must without parcel opening video no any complaint consider like missing item, size issues,   damage, colour change etc....parcel opening video is compulsory
3. We will personally ensure that a brand new replacement is issued to you with no additional cost. 
4. If you do not like the product, you will have to raise a return request from your account. You can log in to your account if you already have one or create a new one using the same email id which is used while placing the order. There is Return / Exchange option available to choose from and we will arrange for the pick up from your doorstep.
5. Return request will not be accepted through any other medium like email, Facebook / Instagram chat or phone call.
6. In case due to certain circumstances after raising the return request within 48 hours you are unable to return the shipment within the time frame no  refund would be made. Only credit note would be given.
7. When you return the product to the courier guy, it is mandatory to take a receipt ( physical or through message). In case of lost shipment we will need the proof of return by you.
8. Refund would be processed within 4-7 days after the product is received back to our warehouse in Surat.

Apart from condition reserved herein above, the following products shall not be eligible for return or replacement, viz:

1. Any product that exhibits physical damage to the product
2. If the saree has been ordered with fall and edging
3. If the product is customized for you
4. If the Return or Exchange is requested after 48 hours of receiving the shipment. 
5. If the product is made to order

Exchange Policy: